Customer Service

Returns

MeshYoga has a 14-day return & exchange policy for DaBo and it’s accessories that have not been used. If you are not happy with a MeshYoga “DaBo” product, you may contact MeshYoga within 14 days of receiving the product based on the shipping delivery date for a return and refund, as long as the product has not been used. The product must be returned in it’s original packaging. Kindly note that in such cases, MeshYoga will charge you a minimum non-refundable handling fee of $50 USD and that all return and exchange shipping costs and associated shipping insurance costs are entirely your sole responsibility, as a customer. All shipping charges on orders are not refundable.

MeshYoga has a no-return policy for DaBo and it’s accessories that were purchased for commercial use including but not limited to purchasers for gyms, yoga studios, classes, physical therapy facilities, etc. 

Domestic purchases are eligible for a full refund within 14 days of purchase. You will have up to 14 days of purchase for an exchange.Final Sale purchases are not eligible for refund, exchange or store credit.All shipping charges on orders, returns and exchanges are the responsibility of you, the customer and are not refundable. But regular return shipping is complimentary on all exchanges we send back to you, unless you are outside the US where you, the customer, are solely responsible for all customs and broker fees as well as taxes and duties.We strongly recommend using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring return shipments. Please kindly refer to the section "SHIPPING COSTS AND RISK OF LOSS" at the bottom of this page.

Order cancellations may be done at any time prior to shipping. However if your order has been taken over by the Shipper, we will be unable to cancel your order. If this is the case, our Return Policy takes effect from date you receive your item from the shipper.