Customer Service

International Orders

International Shipping

We offer shipping outside the United States via DHL. International orders may experience delays, please contact customer service for updates. Please note, all pricing is in USD.

Duties and Taxes

For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. Depending on the country, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid). Please note that if DDU is selected, you will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes. Please carefully review any applicable regulations related to duties, taxes and customs for your shipping address. Delays may be experienced or delivery withheld if there are issues with duties, taxes or customs.

Delivery Times

Depending on the destination and chosen shipping method, international orders can take between 5-21 business days to deliver (or more).

Global events may affect delivery times, and we cannot make any guarantees related to shipment date.

If you have questions related to shipping times or shipping status, please contact customer service.

International Returns

We do not accept international returns or returns from Hawaii or Alaska at this time.